Privacy

What we keep about you, and why

This page covers what Burrow & Bark keeps when you order, sign in or write to us, and nothing more.

What we collect

When you order: your name, email, delivery address and what you bought. When you sign in or send a request: your email and your message. Card details go straight to our payment processor, Stripe. We never see or store your card number.

What we use it for

To pack and ship your order, send your receipt, sign you in to your account and answer you. We only send news or offers if you ask for them, and every one of those emails has an unsubscribe link.

Who else sees it

Stripe, to take your payment. The carrier, when we ship. The service that runs this website, which stores your order and sends our emails. We don't sell your information or share it with advertisers.

Cookies

One cookie keeps you signed in to your account. Your cart is saved in your own browser. We count visits without identifying you.

Seeing or deleting your information

Email hello@burrowandbark.com and we'll send you what we hold or delete it. We keep order records as long as tax law requires, then remove them.